Hagens Automotive West at 2315 Mannheim Road, Melrose Park, Illinois.

This place is GREAT! I live in CA and was considering buying a collector car in Chicago. I was calling various shops to find one that could do a pre-purchase inspection. The owner (Mark) answered the phone at Hagen's and immediately took interest in doing the work. But, they were swamped and didn't really have time to do it today. When I explained my time crunch he made time and did the inspection. The inspection should have taken 30 minutes, but they spent about 1.5 hours with the car. They went above and beyond what they said they'd do on the phone. I commission a lot of pre-purchase inspections around the country, and these guys found small things that inspectors often miss who charge 3X as much as Hagen's charged me. Now for the kicker. I told them I wanted to pay them extra money for the extra time they took (not to mention fitting me in when they didn't really have the time). They would NOT accept any extra money from me. My only regret is that this shop isn't in my own home town because they would have all my automotive business. Bottom line, they were honest, friendly, and did quality work. What more can you ask.